Services

 

Our company has one goal and that is to make the people of your company happy with the product they have purchased and the quality of the services that Matrix can provide. Matrix gives large and small companies what they want - reliable service, trouble-free, state-of-the-art vending and office coffee service equipment and top quality products.

 

Whether you're interested in one machine or ten machines, we will set up a service schedule that works around your company's needs. Matrix offers customers a product catalog that will enable your people to actually pick and choose what they want in your machines. Our catalog is updated monthly so that the newest products on the market are available to you. We merchandise our machines with brand name products such as Frito-Lay, Hershey, M&M Mars, Hostess, Tastykake and Dolly Madison. With these products, Matrix gives your company a wide variety of products that will keep your employees happy with our outstanding service and variety of products. Click here for more product information.

 

Quality, Selection & Value

Machines
Machines are all fully equipped with dollar bill and dollar coin acceptance, to make all purchases convenient and easy. We offer 100% satisfaction on every purchase or your money back, no questions asked. All the machines that Matrix installs and maintains are free of charge to your company and can be installed with 24 hours notice. More importantly, if your machine(s) should have a mechanical problem, Matrix will have it fixed within 24 hours so that there is no down time or inconvenience to your employees.

Restocking & Service Issues
Matrix Industries is fully staffed with professional personnel that will be available to receive calls Monday through Friday, 7:00am - 5:00pm. We will assist you in whatever the service or restocking issue should any arise. More importantly, you will receive a prompt response when a call is made. A Matrix employee will take care of all ordering and restocking on all vending and office coffee service equipment. Orders will be delivered within 24 hours of call.

Time Frame For Installation Of Machines
Matrix Industries will deliver, install and stock all snack, soda and juice machines within four weeks from time of acceptance of a bid proposal. Our professional installers will use professional moving equipment along with protective floor broads to insure that no damage is done during the installation process, and will take great care to install your machines in the right area with no damage to your facility and without interruption to your business.

Refund Policy
Matrix Industries will guarantee any product purchased from any vending machine we have set you up with. We offer 100% satisfaction on every purchase or your money back, no questions asked. Matrix Industries will set up a point of contact with your company to help establish any machine problems or refund issues that need to be addressed.

 

 

 


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